Refund Policy

Algo Solutionz ensures 100% customer satisfaction. In case of any duplicate charge due to processing error, failing to fulfill any of your special designing requirements, or not able to complete your design order as per the delivery policy, your complete design order amount will be refunded.

Refund Eligibility

Your refund would be processed as per the chart below:

• If a request for refund is made within 48 hours, you would be eligible for a 66% refund (less a 10% service & processing fee).
• If a request for refund is made between 48-120 hours, you would be eligible for a 33% refund (less a 10% service & processing fee).
• No refund request will be entertained after 120 hours of your initial design delivery; however, since we believe in 100% customer satisfaction, you’re encouraged to contact us in case of any concern.
• If the customer fails to provide briefing and requirements of their project within 7 days, the amount they have paid is non-refundable.

How to Claim Your Refund

To assure your refund request is approved, please make sure you meet the following requirements:

• Claim your refund specifying your concern by contacting us.
• We will try to resolve your concern by virtue of our revision policy immediately or else will email you a refund request approval from our refund department.

After the refund, your design rights would be obtained by Algo Solutionz, and you would not be able to display any version of the design sent by the company.

Design Rights

Since the design rights would now be transferred to the company, you agree that you will have no right (direct or indirect) to use any response or other content, work product, or media, nor will you have any ownership interest in or to the same. Working in collaboration with the Government Copyright Agencies, Algo Solutionz would share Copyright Acquisition information for the refunded designs that would restrict the re-use of the designs as original designs in the future.